If you need help reserving, taking, or canceling shifts, you've come to the right place. We'll help you navigate reporting the hours you worked or canceling shifts, and explain what happens when you take these actions.
Arriving on site
We make every effort to ensure that you have all of the information you require to complete your shift successfully. We recommend that you review the shift details the day before your shift so that you know where you're going and who your supervisors will be.
If you have a shift starting today, it will be displayed at the top of your Home page as the largest shift. Tap on the shift and go over the Arrival instructions so you know where to go when you get there.
Tip: Make sure you check yourself in and out to avoid payment delays.
Reviewing your shift details
It is critical to your success that you are fully aware of all shift information.
Things to do when you arrive
You must always do a few things upon arrival and before working.
Checking yourself in and out
Detailed instructions on how to check-in and out of your shift.
Things happen, we understand. You must first ensure that you are logged in to your GigHound account. Then, select Home and the shift that you will be unable to work. You'll see a Cancel shift button at the bottom of the page; follow the steps and you'll be guided through the process.
Before you cancel, make sure you are aware of our cancellation policies.
Finding your upcoming shifts
How to find the shift details for your upcoming shifts.
Get basic cancellation info and easy-to-follow instructions to cancel a shift.